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CANCELLATION POLICY

  1. You may cancel/reschedule your training date within 24 hours upon registration at no charge.

  2. $25 admin fee will be charged for any cancellation or rescheduling.

  3. Full Refund less admin fees with cancellation notice of seven business days (Mon-Fri) or more prior to course date.

  4. 50% refund less admin fee with cancellation notice of less than seven business days (Mon-Fri).

  5. No refunds will be provided if cancellation is done within the 24 hours before the course date/time.

  6. If unable to attend the class on the registered course date, the registrant can apply the credit (less admin fee)to the total fee of any other class offered by Dokfield. Registrant must provide three days notice when wanting to reschedule the course/training. No rescheduling will be accommodated for notice of less than three days.

  7. If you do not show up for training or are late for training on the scheduled date, no refunds will be issued. Registrant will have to complete full payment to reschedule training for another available date.

  8. If you have registered for the Blended training; the online portion must be completed prior to your in-class session. No refunds will be issued if you show up for class and have not completed the online components.

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